🌲 Premium Pine Nuts (Chilgoza) – Nature’s Nutrient-Dense Treasure

Pine nuts, also known as Chilgoza, are edible seeds from pine cones. Sourced mainly from the Himalayan regions and imported varieties from China and Afghanistan, they are prized for their rich flavor, crunchy texture, and power-packed nutrition. Whether you're a health-conscious snacker or a gourmet chef, pine nuts are a must-have superfood in your pantry.

🔍 What Are Pine Nuts?

What Are Pine Nuts?

Pine nuts are the edible seeds found inside pine cones of certain pine tree species. Chilgoza, the Indian variety, comes from Pinus gerardiana and is known for its long shape, buttery texture, and rich taste. These nuts are often eaten raw, roasted, or added to sweet and savory dishes.

Return Policy – Complete Guidelines

General Return Policy

Basic Policy: 30-day return window for unopened products. Quality guarantee on all items.

Detailed Return Conditions:

  • Return period: 30 days from delivery date
  • Product condition: Unopened, unused, and in original packaging
  • Original receipt or order confirmation required
  • Return shipping: Customer responsibility unless product defect
  • Refund processing: 5-7 business days after item inspection

Eligible for Returns:

  • Unopened saffron containers with intact seals
  • Sealed shilajit packages in original condition
  • Unopened honey jars with safety seals intact
  • Sealed dry fruit packages not opened or damaged
  • Products received damaged during shipping
  • Wrong items sent due to our error

Non-Returnable Items

Basic Policy: Opened food products cannot be returned for health and safety reasons.

Items Not Eligible for Return:

  • Opened or partially used saffron containers
  • Opened shilajit packages or used portions
  • Opened honey jars or containers with broken seals
  • Opened dry fruit packages or consumed portions
  • Products damaged due to misuse or improper storage
  • Items returned after 30-day window
  • Products without original packaging or labels

Damaged or Defective Products

Basic Policy: Full refund or replacement for damaged items received.

Quality Issues We Cover:

  • Products damaged during shipping or delivery
  • Manufacturing defects or quality issues
  • Expired products received (check dates upon delivery)
  • Contaminated or spoiled items upon arrival
  • Incorrect products sent due to our fulfillment error
  • Missing items from your complete order

What to Do:

  • Contact us within 48 hours of delivery
  • Provide photos of damaged or defective products
  • Keep original packaging and shipping materials
  • Do not consume or use suspected defective products
  • We will arrange free return shipping for defective items

Return Process Steps

Basic Process: Contact us, get authorization, ship back, receive refund.

Step-by-Step Return Process:

  • Step 1: Contact customer service within 30 days
  • Step 2: Provide order number and reason for return
  • Step 3: Receive return authorization (RA) number
  • Step 4: Package items securely with RA number
  • Step 5: Ship to our returns processing center
  • Step 6: We inspect and process your return
  • Step 7: Refund issued to original payment method

Required Information for Returns:

  • Original order number or invoice number
  • Customer name and contact information
  • Reason for return (defective, wrong item, etc.)
  • Photos if claiming damage or defect
  • Preferred resolution (refund or exchange)

Refund Policy & Processing Times

Refund Methods

Basic Policy: Refunds issued to original payment method within 5-7 business days.

Refund Processing by Payment Type:

  • Credit/Debit Cards: 5-7 business days after processing
  • PayPal: 3-5 business days after processing
  • Bank Transfer: 7-10 business days after processing
  • Digital Wallets: 3-5 business days after processing
  • Cash on Delivery: Bank transfer to provided account

Refund Amount Breakdown:

  • Product cost: Full refund for eligible returns
  • Original shipping: Refunded only if our error
  • Return shipping: Customer cost unless defective product
  • Processing fees: May be deducted per payment processor

Partial Refunds

When Partial Refunds Apply:

  • Items returned in used or opened condition
  • Products missing original packaging or accessories
  • Items returned after 30-day period (case-by-case basis)
  • Products with minor damage not affecting quality
  • Bulk orders with some items used/opened

Exchange Options

Basic Policy: Exchanges available for same-value products within return period.

Exchange Conditions:

  • Same or equal value product exchanges only
  • Subject to product availability at time of exchange
  • Original return shipping costs apply
  • New product shipping costs may apply
  • Exchange processing takes 7-10 business days

Popular Exchange Scenarios:

  • Different grade/quality of same product
  • Different package size of same product
  • Different variety of dry fruits
  • Substitution due to stock availability

Contact Information & Support

Customer Service

Return Support Hours: Monday to Friday, 9 AM to 6 PM

Contact Methods:

  • Email: Contact@kashmironlinestore.com
  • Phone: +917006001998 
  • Live Chat: Available on website during business hours
  • WhatsApp: +91-8899937924
  • Support Ticket: Submit through customer portal

Return Shipping Address

Send Returns To:

  • Returns Department
  • Kashmir Online Store 
  • Namblabal Pampore jammu and Kashmir 192121
  • 192121
  • Include: Order Number on package

Frequently Asked Questions

Common Return Questions:

  • Q: Can I return opened honey? A: No, opened food products cannot be returned for health reasons
  • Q: What if my saffron lost its color? A: Contact us immediately - this may indicate a quality issue
  • Q: How long for refund to appear? A: 5-7 business days after we process your return
  • Q: Can I exchange for different product? A: Yes, if same value and available in stock
  • Q: Who pays return shipping? A: Customer pays unless product was defective/our error

Quick Reference Summary

  • Return Window: 30 days from delivery, unopened products only
  • Refund Time: 5-7 business days after return processing
  • Damaged Items: Contact within 48 hours with photos
  • Non-Returnable: Opened food products for health/safety reasons
  • Get Help: Email returns@yourstore.com or call customer service
pine nuts

✅ Pine Nuts (Chilgoza) Benefits

Heart Health: Packed with monounsaturated fats that reduce bad cholesterol and support cardiovascular function.

Rich in Antioxidants: Vitamin E and polyphenols help fight inflammation and slow down aging.

Energy Booster: High in magnesium, iron, and protein – perfect for active lifestyles.

Weight Management: The pinolenic acid in pine nuts helps reduce appetite and promote satiety.

Bone & Brain Health: Contains Vitamin K, zinc, and omega-3s essential for strong bones and cognitive function.

Great for Skin & Hair: Vitamin E and antioxidants nourish skin and strengthen hair.

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💰 Pine Nuts Price Per Kg in India (2025)

Type Price Range (₹/Kg)
Indian Chilgoza (Himalayan) ₹5,500 – ₹8,000
Afghan Chilgoza ₹4,500 – ₹7,500
Chinese Pine Nuts ₹3,000 – ₹5,500
Bulk/Wholesale (MOQ 25kg+) ₹2,800 – ₹4,800

📦 Why Buy Our Chilgoza?

✅ Sourced directly from premium Himalayan & Afghan origins

✅ 100% Natural – No additives or preservatives

✅ Vacuum-packed for freshness

✅ GST billing and bulk supply options

✅ Rated ★★★★★ by wellness-conscious customers

💬 Customer Reviews on Pine Nuts (Chilgoza)

Ravi Malhotra – ⭐⭐⭐⭐⭐

★★★★★

The Himalayan Chilgoza I ordered was super fresh and crunchy. Price is premium but worth every rupee. Perfect for winters!

Afreen Khan – ⭐⭐⭐⭐☆

★★★★☆

Quality is great and delivery was on time. The taste is nutty and authentic, just like I had in Kashmir.

Vishal Jaiswal – ⭐⭐⭐⭐⭐

★★★★★

Ordered for my dry fruit shop. Got bulk pricing and GST bill. My customers are very happy with the quality.

Mehak Verma – ⭐⭐⭐⭐☆

★★★★☆

Clean packaging and good flavor. Would definitely buy again. A little expensive but genuine chilgoza always is.

Frequently Asked Questions

What are the health benefits of pine nuts?

Pine nuts are rich in healthy fats, antioxidants, and nutrients that support heart, brain, and bone health.

How to eat pine nuts?

You can enjoy them raw, roasted, in salads, desserts, or blend them into pesto sauces.

What is the price of pine nuts per kg in India?

The price of pine nuts varies from ₹3,000 to ₹8,000/kg based on origin, quality, and quantity.

Are pine nuts good for weight loss?

Yes, they contain pinolenic acid, which helps control appetite and promote satiety.

Where to buy the best quality pine nuts?

Look for trusted sellers offering Himalayan or Afghan Chilgoza, vacuum-sealed for freshness and tested for purity.