Made to Order
Custom Orders
Stitched to your measurements, packed to your quantity, or built into a gift hamper for a wedding or an office. Tell us what you need and we will tell you honestly whether we can do it.
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Made-to-Measure ClothingKaftans · Kurtis · Shrugs
Every design in our apparel range can be stitched to your own measurements instead of a standard size. You can also ask for changes to the length, sleeve, neckline, or the colour of the base fabric.
What we can change
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Measurements — stitched to your figures rather than S/M/L/XL.
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Length — kaftan or kurti shortened or extended.
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Sleeves and neckline — within what the design allows.
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Base fabric colour — subject to what is in stock that season.
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Embroidery placement — on some designs, not all.
About the embroideryOur apparel carries Kashmiri-style embroidery worked by machine, and we label it that way everywhere on this site. Genuine hand-worked Sozni is a different thing altogether — far slower, far more expensive, and only available on select pieces. If that is what you want, say so at the start and we will tell you what is possible and what it costs.
Read before orderingMade-to-measure pieces cannot be returned or exchanged, because they cannot be resold. You can cancel within 24 hours of confirming your measurements — after that, cutting has begun. Please measure carefully, or send us a garment that already fits you well and we will work from that.
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Gift HampersWeddings · Corporate · Festive
Saffron, dry fruits, honey and kahwa make a gift that gets used rather than shelved — which is why most of our hamper work is for weddings, Diwali and Eid, and corporate boxes.
| You choose |
What that means |
| Contents |
Any combination from our catalogue — saffron, nuts, honey, kahwa, gulkand, skincare. |
| Budget per box |
Tell us the per-box figure and we will build to it, rather than the other way round. |
| Packaging |
Box, basket or tray, with the finish discussed before we start. |
| Personalisation |
Printed card, company logo, or a message on each box. |
| Delivery |
All to one address, or shipped individually to a list you send us. |
Plan ahead forWedding season and the run-up to Diwali and Eid. These are our busiest windows and slots fill early — come to us weeks ahead, not days.
Be realistic aboutLarge last-minute orders in peak season. We would rather refuse than rush a hamper and send you something we are not happy with.
Bulk gifting orders are invoiced with GST. Give us your company GSTIN and you get full input credit.
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Custom Pack SizesWhen the listed size doesn't suit
Our listed weights cover most people, but not everyone. If you want a quantity we do not stock as a variant — a larger saffron pack for a restaurant, a bigger honey jar, nuts by the kilo — just ask.
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Larger quantities of any food or wellness product.
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Split packing — one order divided into several smaller sealed packs.
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Private label on some lines, where the volume justifies it — see our wholesale page.
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How It WorksStart to finish
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Tell us what you want. Message us on WhatsApp with the product, the quantity, and the date you need it by.
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We tell you if we can do it. Straight answer, including when the answer is no — especially in peak season.
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You get a written quote. Itemised, with delivery included, and valid for a stated period.
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Advance payment confirms the order and puts it into production. Custom work is not started against a verbal go-ahead.
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We confirm details in writing — measurements, contents, packaging. Check them carefully; this is your window to change anything.
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We send photos before dispatch on hampers and made-to-measure pieces, so there are no surprises when the box opens.
Things worth knowing up front
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Turnaround depends on the season and what you have asked for. We give you a realistic date at quote stage and tell you if it slips — we do not quote a date we cannot hold.
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Custom and made-to-measure orders are not returnable, since they cannot be resold. Standard catalogue items follow our usual returns policy.
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Cancellation: within 24 hours of confirming measurements or hamper contents. After that, materials are committed.
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Handmade variation is normal. Slight differences in shade, stitch or motif placement are the nature of the work, not a defect.
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Shipping abroad? We do it under our own export licence, quoted separately before you pay. Customs duties in your country are yours to pay.
Tell us what you have in mind
Product, quantity, and the date you need it by — that is enough to start. You will get a straight answer, and a written quote if we can do it.
Start a custom order
Mon–Sat, 10 AM – 6 PM IST · +91 88999 37924 · info@kashmironlinestore.com