Your feedback helps other people shop with confidence — and it helps us get better at what we do. If you have received an order from us, we would be glad to hear how it went.

The easiest way — review the product itself

Open the product page for the item you bought and leave your rating and comments there. Reviews posted on the product page are the most useful, because the next customer reads them exactly where they are deciding.

Send us a review directly

Prefer to write to us instead? WhatsApp +91 88999 37924 or +91 70060 01998, or email contact@kashmironlinestore.com with:

  • Your name and city
  • Your order number
  • The product you are reviewing
  • What you thought of the quality, packaging and delivery
  • Photos, if you have any — these are always welcome

Let us know if you are happy for us to publish your review on the site, and whether you would like your full name shown or only your first name and city.

Photos and videos

Pictures of your saffron in milk, your dry fruit platter, a gift box you gifted, or an outfit you wore are genuinely useful to other customers. By sharing them with us you allow us to display them on our website and social media, with credit if you would like it.

Something went wrong instead?

If your order had a problem, please do not leave it at a review — tell us and we will fix it. Damaged, wrong or missing items should be reported within 48 hours of delivery, with photos. See our Returns, Refunds & Cancellations page, or just message us on WhatsApp and we will sort it out.

How we handle reviews

We publish honest reviews, positive or critical. We only remove content that is abusive, unlawful, unrelated to the product, or clearly not from a real customer. We never edit the substance of what you have written.

Contact

Thank you for taking the time — a few lines from you means a great deal to a small business running out of Pampore.

From the valley

Watch our products

Close-up embroidery, real packing, and customer videos. Tap any reel to play it with sound.

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Kashmiri Embroidered KaftanClothing
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